Product highlights
- Cloud manage your store
- Fully functional when offline
- Easy to scale
- Shift & Tip Management
- Reduce fraud
- PCI compliant
- Affordable Tableside Ordering
- Move customers faster
- Omni channel solution
- Fast service
- System wide communication and reporting
- Integrated loyalty program
- High speed intelligent ordering
- Bi-directional Kitchen Management
- OmniChannel built for Mobile & Online
- Client profile with past orders and favorites
- AI Marketing
- Line busting
- Zero contact payments
- Waitlist and CRM
- Detailed guest intake
- Table management and tableside ordering
- Guest preferences and allergies
- Contactless customer order and pay at table
- Native delivery
- Granular reporting
- Low hardware costs
- Tableside ordering. Order while in line or at table.
- Tip Pooling
- Remote support 24/7
Touchpoint.io
Touchpoint Restaurant Innovations
Touchpoint is a robust omnichannel POS/CRM servicing the restaurant industry. They believe that in today’s service industry restaurants must provide a unified experience across all touchpoints from Pick Up, Drive Thru, Line Busting, Online / Mobile, Native Delivery, Tableside Ordering and Self-Service Ordering. The solution is driven by Apple iOS tablets and iPhones. There is also a variety of integrated credit card terminal devices from Clover and Ingenico to choose from.
The point of sale operates QSR (Quick Serve), Table Service, Coffee and Pizza verticals. It can operate single location stores but is recommended for operators with 3 stores or more. The platform includes a feature rich marketing platform with A.I., online ordering web platform, gift cards, loyalty and rewards programs.
When you go with Touchpoint, you’ll get a personalized experience the setup team will get your store up and running. They’ll assist in menu creation and migration from different systems. They offer backup LTE & 5G WIFI routers to keep you running in the event of a power outage.
Adding new or replacement iOS devices to the system is quick and easy. Simply download the app along with your location identifier and the tablet or phone comes online and in service immediately.
The support team is based in North America and they’re always available to assist 24/7/365.
Patrons are able to enjoy a fully contactless experience with zero contact pay for QSR and table service, the ability to pre-order on a waitlist and SMS texted pay links.