The property restoration industry includes restoration contractors who are tasked with repairing, renovating and rebuilding properties after accidents, emergency, natural disaster and neglect. These companies will typically provide 24 hour a day 7 day a week emergency response services to property owners. Service calls range from burst pipes and minor water damages to major events such as hurricanes, tornados or devastating wildfires. The industry primarily deals with water, fire and smoke damage but mold remediation and hazard cleanup accounts for a significant portion of industry workload.
Property restoration businesses need to employ sales and relationship managers, operations specialists, project managers, estimators, administrative staff and some skilled and general laborers. These businesses typically have emergency response teams ready to stabilize disaster zones and then contract out additional work to skilled trades. Business typically flows in through insurance claims so restoration companies often have close relationships with insurance companies as well as property managers. Property restoration business management tools include on premise software and software as a service (SaaS). These systems handle workforce time and scheduling, estimating, accounting, billing and invoicing. These tools can account for payment from insurance as well as any payment owed by property managers or owners. Payments can then be made online, in person or over the phone.
Payment Integrator seamlessly integrates with restoration contractor software systems to enable text to pay and email to pay functionality. Many restoration businesses rely on QuickBooks by Intuit to run accounting and accept payments. We have a direct integration with this platform. Our single source platform accepts e-wallets like Apple Pay and Google Pay. We can work with restoration operators who choose to offset the cost to accept credit cards and debit cards by presenting a surcharge or a cash discount to clients. Our omnichannel payment solutions reports directly into well-known contractor accounting programs and operates in a P2PE enabled and PCI Compliant environment.
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