Dental labs offer hundreds of dental products but most commonly they are known for providing crowns, veneers, dental implants, bridges, dentures and orthodontic appliances. In the United States these labs are regulated by the FDA. All medical devices and materials used in these facilities must be approved to ensure the safety of dental patients. Dental labs play a crucial role in dentistry by providing artfully crafted strong materials to replace teeth and appear natural. Trained dental technicians often own and operate dental labs. Experience and proficiency in this field is gained by attending technical school and practicing with general dentists and orthodontists. The first known commercial dental lab in America was founded in Boston in 1887.

Running a dental requires a proper facility, skilled dental lab technicians, materials and equipment. Essential equipment includes heat sources, model trimmers, vacuum formers, vibrating tables, laboratory hand pieces, sandblasters, articulators, face-bows, dental lathes, spatulas, bowls and other specialized tools and machines. Although it is helpful to be within close proximity to dental practices, it isn’t a requirement. Many dental practices work with labs out of driving range and send pictures and impressions of patient teeth by mail. Once customized implants, crowns and other dental prosthetics are created they can be mailed for final fitting and installation to the general dentist office. Dental labs are typically run by on premise software or software-as-a-service (SaaS) to track orders, and handle imaging, intake and shipping. These software applications also handle employee tracking, accounting, billing, invoicing and dental lab payments.  

Payment Integrator works with dental labs to integrate payment processing with new and existing billing systems. Our gateway handles ACH deposits, credit card and debit card payments as well as e-wallet transactions like Apple Pay and Google Pay. We can communicate with dental lab payment accounting modules through integrated APIs and a hosted payment page (HPP) solution that is secure and PCI Compliant. For online sales, we offer shopping cart integrations and a virtual terminal for transactions made over the phone. Advanced tokenization makes it possible to create client profiles to setup scheduled payments and payment plans. Client profiles are perfect for long term client dental offices that make regular orders for their patients.

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